Privacy Policy

Effective date: 1 October 2026

This Privacy Policy describes how Heron Software Technology Pvt Ltd may collect, use, disclose and protect information when you use our websites, applications and products, including SYMTalk.

Information we may collect

• Account and profile information needed for product functionality.
• Device and technical information used for authentication, security and diagnostics.
• Usage, session and operational information.
• Transaction and subscription information where applicable.
• Information voluntarily provided to support.

How we use information

• Provide and operate our products.
• Authenticate users and protect systems.
• Process subscriptions, eligible rewards and payout requests.
• Prevent abuse and unauthorized activity.
• Provide support and improve reliability.

Sharing

We may use technology and service providers to operate infrastructure, communications, analytics, payment and payout services where applicable.

Security and retention

We use reasonable technical and organizational safeguards and retain information as reasonably necessary for service operation, legal obligations, security and dispute resolution.

Contact

For privacy questions, use the official contact channel published by Heron.